November 2, 2026

Synology Warns of Ransomware Attacks on NAS Devices Running Outdated DSM Versions

Synology, the Taiwanese maker of network-attached storage (NAS) appliances, is warning customers about an active wave of ransomware attacks against its devices. On 29 October 2026, Synology said threat actors are exploiting a vulnerability it patched in December 2024 to break into devices running outdated versions of its DiskStation Manager (DSM) operating system, encrypt the data on them and demand a ransom. On 2 November, the Hong Kong Computer Emergency Response Team Coordination Centre (HKCERT) issued its own ransomware alert on the same attacks and urged every owner to update.

The Red Tiger team is flagging this one for industrial organizations because Synology NAS boxes are everywhere in plants, often bought outside the IT budget and rarely patched.

What is happening

Victims report that their files were encrypted, renamed with a .L0CK3D extension, and replaced by a ransom note called read-me3.txt that tells them to buy a "C3rb3r Decryptor" from a dark web site, according to BleepingComputer. C3RB3R, also called Cerber, is a ransomware strain that has been used since late 2021 against internet-facing servers that were behind on patches. BleepingComputer reports the first victim reports surfaced more than two weeks ago. Synology rarely issues warnings like this; its last one was in 2019.

Synology has not said publicly which vulnerability is being used. Its notice points owners to advisory Synology-SA-24:20, which covers three DSM flaws fixed between November and December 2024: CVE-2024-10441, a critical flaw (9.8 out of 10) that lets a remote attacker run code without logging in; CVE-2024-50629, which lets an attacker read certain files; and CVE-2024-10445, a weakness in how updates are checked. None of the three is in the Cybersecurity and Infrastructure Security Agency (CISA) Known Exploited Vulnerabilities (KEV) catalog as of its 30 October release. The fixed versions are DSM 7.2.2-72806-1, 7.2.1-69057-6, 7.2-64570-4, 7.1.1-42962-7 and 6.2.4-25556-8, or anything newer.

Separately, Synology has released PHP security updates for the PHP2Shell flaws (CVE-2026-109618 and CVE-2026-109619) for DSM 7.4, 7.3, 7.2, 7.1, 7.0 and 6.2, including versions that are otherwise end of life. These matter if the NAS runs PHP-based packages such as Web Station, WordPress, phpMyAdmin, MediaWiki, Calendar or MailStation. Synology has not said whether PHP2Shell plays any part in the ransomware attacks. The Shadowserver Foundation tracks more than 380,000 Synology NAS devices reachable from the internet, according to BleepingComputer.

Where this shows up, from the plant floor to the cloud

On the plant floor and in the control room, a small Synology box is often the place where engineering workstation backups, programmable logic controller (PLC) and human-machine interface (HMI) project files, and historian exports end up. It is also a common recorder for security cameras through Synology Surveillance Station.

In the plant's business network and the buffer network between IT and operations, the same boxes act as file shares for maintenance records and drawings, and as targets for nightly backup jobs.

At the edge and in the cloud, owners often turn on QuickConnect, port forwarding or the DSM web page from the internet so contractors and staff can reach files from home. That exposure is exactly what these attacks look for. If the NAS holds the only good copy of a control system backup, losing it to ransomware can turn a routine recovery into days of rebuilding.

What to do now

  1. Find every Synology NAS on your plant and business networks, including the ones a vendor, integrator or local maintenance team bought on their own, and record its DSM version. Passive network monitoring will show them without touching the control system.
  2. Update DSM to the latest version your model supports, at least the fixed builds listed above, and install the PHP updates from Package Center. Synology says MailStation needs its own manual update. If a box cannot run a supported DSM version, plan to replace it, and until then turn off the PHP-based packages as Synology recommends for systems older than DSM 6.2.
  3. Take the DSM management page off the internet. Turn off port forwarding and any remote access you do not need, and reach the NAS from outside only through the plant's approved remote access path with multi-factor authentication, meaning a second check such as a code from an app on top of the password.
  4. Keep at least one copy of critical control system backups offline or on storage that cannot be changed once written, and test that you can actually restore an engineering workstation or HMI from it. If files are suddenly encrypted, follow HKCERT's advice: unplug the NAS from the network, pause sync and backup jobs, keep the ransom note and logs, and do not wipe or reset the device before it has been investigated.

We are here to help, so check out our resources online at www.redtigersecurity.com and book a follow-up call with our team if you have any questions: https://calendly.com/jonathanpollet/30min

Sources: Synology notice (29 October 2026); Synology-SA-24:20; HKCERT ransomware alert (2 November 2026); BleepingComputer (2 November 2026)

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Cite this advisory: Red Tiger Security, "Synology Warns of Ransomware Attacks on NAS Devices Running Outdated DSM Versions", November 2, 2026, https://www.redtigersecurity.com/advisory/synology-nas-c3rb3r-ransomware

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